Last Updated: June 20th, 2026
Modern Primary Care Plus (“Modern Primary Care Plus,” “Modern PC Plus”, “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information through our website, online forms, membership inquiries, telehealth-related communications, and related digital services.
This Privacy Policy applies to information collected through this website. Protected Health Information (“PHI”) that is created, received, maintained, or transmitted as part of your medical care may be governed separately by our HIPAA Notice of Privacy Practices.
By using our website or submitting information through our website, you agree to the practices described in this Privacy Policy.
1. Website Information Is Not Medical Advice
The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition.
Use of this website, submission of a form, sending an email, or contacting Modern Primary Care Plus through the website does not, by itself, create a provider-patient relationship.
A provider-patient relationship is established only after you complete the required registration, consent, intake, and clinical review process and are accepted as a patient by Modern Primary Care Plus.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address or service location
- Date of birth, if submitted
- Membership inquiry details
- Appointment or visit request details
- General health-related context you choose to provide
- Payment or billing information, if applicable
- Any other information you choose to submit through our website, forms, email, phone, or other communication channels
We may also collect limited technical information automatically when you visit the website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Time spent on the website
- Date and time of visit
- General website usage data
This technical information helps us operate the website, understand visitor behavior, improve performance, and protect the website from spam, abuse, or security threats.
3. Website Forms and Intake Information
Our website may include contact forms, membership inquiry forms, appointment request forms, telehealth-related forms, or links to third-party intake or enrollment platforms.
Please do not submit urgent medical concerns, detailed medical records, test results, prescriptions, or sensitive health information through a general website contact form unless you are directed to do so through a secure platform.
Information submitted through a general website form may be used to respond to your inquiry, contact you about services, assist with membership or visit requests, and support administrative follow-up.
Information submitted through a secure intake, patient portal, telehealth platform, or clinical registration process may become part of your medical record if you become a patient of Modern Primary Care Plus.
4. HIPAA and Protected Health Information
When Modern Primary Care Plus provides healthcare services, certain health information may be considered Protected Health Information, or PHI, under HIPAA and other applicable privacy laws.
PHI may include information related to your medical history, symptoms, diagnoses, treatment, medications, lab results, telehealth visits, prescriptions, care plans, billing, or other information used to provide healthcare services.
When HIPAA applies, we use and disclose PHI only as permitted or required by law, including for treatment, payment, healthcare operations, patient communication, legal compliance, public health, safety, and other permitted healthcare purposes.
This Privacy Policy does not replace our HIPAA Notice of Privacy Practices. Our Notice of Privacy Practices provides additional information about how medical information may be used and disclosed and explains your rights regarding your health information.
A copy of our HIPAA Notice of Privacy Practices is available upon request and may be provided during the patient registration process.
5. How We Use Information
We may use information we collect to:
- Respond to inquiries
- Contact prospective patients
- Process membership or visit requests
- Schedule or coordinate telehealth and in-person visits
- Provide patient support and administrative follow-up
- Communicate about appointments, services, membership, billing, or practice updates
- Operate, maintain, and improve our website
- Improve user experience and website performance
- Protect against fraud, spam, misuse, unauthorized access, or security threats
- Comply with legal, regulatory, professional, and operational obligations
- Maintain appropriate business, administrative, and clinical records
6. Telehealth Communications
Modern Primary Care Plus may provide or coordinate services through telehealth, online intake forms, patient communication tools, secure messaging, or third-party healthcare technology platforms.
Telehealth services may involve the exchange of health-related information electronically. Patients may be required to review and accept a separate Telehealth Consent before receiving telehealth services.
Telehealth visits are not recorded unless we inform you and obtain consent where required.
Standard email, text messaging, and general website forms may not be fully secure. For sensitive medical information, established patients should use secure communication channels provided by Modern Primary Care Plus whenever available.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information only as needed to operate our website, manage our practice, provide services, comply with law, or protect our rights and safety. This may include sharing information with:
- Providers, staff, or contractors involved in your care or administrative support
- Website hosting providers
- Form, scheduling, intake, telehealth, membership, or patient portal platforms
- Payment processors or billing support vendors
- Email, SMS, phone, or communication vendors
- Analytics, security, spam prevention, or website performance tools
- Legal, accounting, compliance, or professional advisors
- Government agencies, courts, regulators, or law enforcement when required or permitted by law
- Other parties with your consent or authorization
Vendors and service providers are expected to use information only as needed to provide services to us and to protect information appropriately. When required by law, vendors that handle PHI are expected to maintain appropriate business associate agreements or similar privacy and security safeguards.
8. Third-Party Platforms and External Links
Our website may link to or use third-party platforms for scheduling, membership signup, payment processing, telehealth, patient intake, maps, videos, analytics, social media, or external service pages.
When you click a link to a third-party website or platform, you may leave our website. Information you provide to third parties is governed by their own privacy policies and terms, not this Privacy Policy.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or platforms. You should review the privacy policy of any third-party service before submitting information.
9. Cookies, Analytics, and Website Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to help the website function, understand website traffic, improve performance, protect against spam or abuse, and evaluate marketing or user experience.
Cookies are small files placed on your device. You can disable or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We may use analytics tools to collect aggregated or limited technical information, such as pages visited, time on site, device type, browser type, and referring sources.
We do not knowingly use website analytics or tracking tools to collect or disclose Protected Health Information for advertising purposes.
10. Email Communications
If you provide your email address, we may use it to respond to your inquiry, send administrative updates, provide appointment or membership information, and communicate with you about services.
We may use third-party email vendors to help send and manage email communications. These vendors may process your email address and related communication data only as needed to provide services to us.
You may opt out of non-essential marketing or promotional emails by following the unsubscribe instructions in the email or contacting us directly.
Administrative, appointment-related, billing-related, or care-related communications may still be sent where permitted by law.
11. SMS and Text Messaging
By providing your mobile phone number to Modern Primary Care Plus, you consent to receive text messages related to customer care, appointment reminders, membership communication, service updates, and important practice notifications.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us directly.
We do not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties or affiliates for their own marketing purposes.
Text messaging may not be fully secure. Avoid sending sensitive medical information by standard text message unless directed through a secure platform.
12. Payment and Membership Information
If you enroll in a membership, request a one-time visit, or submit payment information, your payment may be processed by a third-party payment processor or membership platform.
Modern Primary Care Plus does not store full credit card numbers on its general website unless expressly stated through a secure payment system.
Payment processors and membership platforms may collect and process information according to their own privacy policies and terms.
Membership pricing, cancellation rules, refund terms, minimum membership periods, visit fees, and related service terms may be described separately in our Terms and Conditions, membership agreement, or enrollment platform.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include secure hosting, access controls, encryption in transit, limited access permissions, security tools, and vendor safeguards.
However, no website, email system, text message, online platform, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted online.
For sensitive information, please contact us directly or use secure patient communication tools when available.
14. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, manage memberships, comply with legal and professional obligations, resolve disputes, enforce agreements, and maintain appropriate records.
Website inquiry information may be retained for a reasonable period for communication, administrative, and recordkeeping purposes.
Medical records and health-related information for patients may be retained in accordance with applicable healthcare laws, professional standards, and our record retention policies.
15. Your Rights and Choices
Depending on the information involved and applicable law, you may have the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain website-related information, subject to legal or recordkeeping obligations
- Opt out of non-essential marketing communications
- Request restrictions on certain uses or disclosures of health information
- Request confidential communications
- Request an accounting of certain disclosures of health information
- Request a copy of your medical records
- File a privacy complaint without retaliation
Requests involving medical records or PHI may be handled under HIPAA, Florida law, and our Notice of Privacy Practices.
To make a privacy-related request, contact us using the information below.
16. Children’s Privacy
Our website and services are intended for adults age 18 and older.
We do not knowingly collect personal information from children under 13 through our website. If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete it.
17. No Sale of Personal Information
Modern Primary Care Plus does not sell personal information or personal health information.
We also do not sell or share mobile opt-in data or SMS consent information with third parties for their marketing purposes.
18. Legal Compliance and Safety
We may use or disclose information when we believe it is necessary or appropriate to:
- Comply with applicable laws, regulations, subpoenas, court orders, or legal processes
- Respond to lawful requests from regulators, law enforcement, or government agencies
- Protect the rights, safety, or property of Modern Primary Care Plus, patients, website users, or the public
- Investigate suspected fraud, abuse, unauthorized access, or security incidents
- Protect against misuse of the website or services
- Respond to emergencies or health and safety concerns where permitted or required by law
19. Website Accuracy and Availability
We make reasonable efforts to keep website information accurate and updated, but we do not guarantee that all website content is complete, current, or error-free.
Modern Primary Care Plus may update, modify, remove, or replace website content, services, forms, features, or policies at any time.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations.
When we update this Privacy Policy, we will revise the “Last Updated” date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
21. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
Modern Primary Care Plus
150 E Palmetto Park Rd, Suite 800, Boca Raton, FL 33432
561-658-4254
[email protected]
https://modernpcplus.com/
If your question involves your medical record, Protected Health Information, or HIPAA rights, please request our HIPAA Notice of Privacy Practices or contact the practice directly.
The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.